Cybage Appoints Global President: What It Signals for CX-Led GrowthEditorJanuary 27, 2026January 27, 2026January 27, 2026January 27, 2026013
Adani-Embraer Partnership: Building India’s Aviation Ecosystem for Seamless CXEditorJanuary 27, 2026January 27, 2026January 27, 2026January 27, 2026032
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Agentic AI in CX 2026: Hype Meets Real ResultsEditorJanuary 27, 2026January 27, 2026January 27, 2026January 27, 2026038
SDHI and $227M Chemical Tanker Deal: CX Lessons in Global TrustEditorJanuary 26, 2026January 26, 2026January 26, 2026January 26, 2026037
Tulip Innovation: Why Battery Patent Disputes Are Now a CX RiskEditorJanuary 26, 2026January 26, 2026January 26, 2026January 26, 20260190
Read for Pleasure: How HarperCollins India Is Rebuilding Joy-First CXEditorJanuary 25, 2026January 25, 2026January 25, 2026January 25, 2026061
CX TrendsBudget 2026: How Customs Cuts and TDS Reforms Supercharge CX StrategiesEditorJanuary 27, 2026January 27, 2026January 27, 2026January 27, 2026034
CX StrategyTulip Innovation: Why Battery Patent Disputes Are Now a CX RiskEditorJanuary 26, 2026January 26, 2026January 26, 2026January 26, 20260190
CXQuest ExclusiveHexnode XDR: Apu Pavithran on SecOps Convergence, UEM Evolution, and the Future...EditorJanuary 24, 2026January 24, 2026January 24, 2026January 24, 20260181
CX StrategyEnsono Strengthens CX and EX Strategy with Experience-Led Talent LeadershipEditorJanuary 19, 2026January 19, 2026January 19, 2026January 19, 2026091
Executive AppointmentFlipkart Jane Duke Appointment Boosts CX GovernanceEditorJanuary 15, 2026January 15, 2026January 15, 2026January 15, 2026097
Executive AppointmentJSW Steel HR Leadership Powers CX Transformation with SalesforceEditorDecember 24, 2025December 24, 2025December 24, 2025December 24, 20250233
AI-Human Gap: How CX Leaders Can Bridge Empathy, Automation, and AgenticEditorDecember 26, 2025December 26, 2025by EditorDecember 26, 2025December 26, 20250211Bridging the AI-Human Gap: Empowering CX Leaders in the Agentic Era Picture CX leader Priya...
Customer Experience in 2026: 4 AI Shifts Every Leader Must KnowEditorDecember 21, 2025December 21, 2025December 21, 2025December 21, 20250258
Tier‑2 GCC CX Playbook: How India’s New GCC Hubs Are Rewiring Customer...EditorDecember 11, 2025December 11, 2025December 11, 2025December 11, 20250471
CX Trends in 2025: AI Agents, Hyper-Personalization & Omnichannel MasteryEditorDecember 10, 2025December 10, 2025December 10, 2025December 10, 20250878
Vaccine Hesitancy Crisis: How CX Leaders Build Healthcare TrustEditorDecember 6, 2025December 6, 2025December 6, 2025December 6, 20250159
AWS Outage: What Caused the 2025 Internet Meltdown and Its Global CX ImpactEditorOctober 24, 2025October 24, 2025October 24, 2025October 24, 20250
Customer Experience in 2025: Transforming Travel with TripJackEditorJanuary 1, 2025January 1, 2025January 1, 2025January 1, 20250
Leeford Healthcare CX: Pharma with Quality and CareEditorMay 16, 2025May 16, 2025May 16, 2025May 16, 20250
Gurpal Singh on Transforming CX at StartekEditorJanuary 29, 2025January 30, 2025January 29, 2025January 30, 20250
Social Engineering Attacks 2025: Evolving Threats and Defense StrategiesEditorAugust 25, 2025August 25, 2025August 25, 2025August 25, 20250
CX Automation Chain: VergeIO Redefines Efficiency with Packer and Ansible IntegrationEditorDecember 18, 2025December 18, 2025by EditorDecember 18, 2025December 18, 20250
Digital Infrastructure Sustainability: Equinix Leads IDC MarketScape 2025-2026EditorDecember 14, 2025December 14, 2025by EditorDecember 14, 2025December 14, 20250
Remote MCP Support: Google’s Game-Changer for CX ArchitectureEditorDecember 12, 2025December 12, 2025by EditorDecember 12, 2025December 12, 20250
